SUMMARY: The Data Associate I is a member of the team engaged in the Development Department‚s gift receipt, processing and data reporting activities, including: constituent data entry; gift acceptance and acknowledgement of contributions; and maintenance of all donor databases. Provides necessary data reports to assist Development professionals manage fundraising programs and activities. Reports to the Development Manager, Donor Support.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following; however, other duties may be assigned as needed.
Support Services activities:
* Perform daily mail sorting, checks and credit card processing
* Input data and maintain donor databases on a consistent, accurate, and timely basis, using established data entry protocols and codes.
* Work collaboratively with all members of the department to achieve optimal use and accuracy of the department‚s databases.
* Provide regular data entry to ensure that gifts are recorded and acknowledged timely, ensuring that acknowledgement letters are appropriate to each gift, keeping donor records up-to-date and accurate, and adhering strictly to departmental policies.
* Conduct daily updates to data files which may include new entries, demographic changes and data research.
* Routinely check gift entry batch logs and run audit reports for accuracy.
* Produce standard reports for program analysis, mailings, publications, invitations, recognition lists, and other information needed to support departmental fundraising programs.
* Participate in fundraising events and activities as needed, including the annual Telethon, Walk for Animals and Fur Ball.
* Maintain both electronic and paper filing systems for storing and retrieving information on prospects and donors.
* Ensure that donor/prospect information generated from research, rating, and cultivation activities is recorded and maintained in the database.
* Engage in regular training to have the appropriate tools, skills, and knowledge to perform job.
General Development activities:
* Be thoroughly knowledgeable about the history, philosophy, programs, and services of the San Diego Humane Society.
* Understand and comply with all SDHS policies and procedures, and ensure ethical compliance as defined by the Association of Fundraising Professionals (AFP).
EDUCATION, SKILL, EXPERIENCE: High school diploma or equivilent, AA degree preferred or a combination of relevant experience and education. One year of experience working with a nonprofit fundraising organization, plus proficiency with data entry. Experience with donor software programs. Knowledge of DonorPerfect On-Line and Convio, a plus. Ability to analyze data and interpret information stored in the database. Maintain high degree of accuracy and professionalism with strict attention to detail in all aspects of the position. Must be effective at problem-solving, detail-oriented and highly organized. Must be flexible and have strong sense of planning. Able to manage time well and set priorities among competing tasks and deadlines. Self-starter with ability to work with minimal supervision. Strong interpersonal skills and proven ability to work as an effective team with a diverse group of people. Excellent written, verbal and listening skills. Discretion in handling confidential information including donor giving history and backgrounds. Proficiency in Microsoft Office products. Knowledge of standard business machines, computers and printers. Valid CA Drivers License required.
PHYSICAL DEMANDS: Individual will frequently be required to stand, walk, sit, talk and hear. Occasional stretching, stooping or bending, grasping and reaching above and below shoulder level and lifting and carrying materials weighing up to 20 pounds. Long periods of sitting, using computer keyboard and monitor, repetitively using hands to operate computers; flexing the neck upward and downward; twisting the neck and the waist. Ability to drive to other locations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIORNMENT: Standard office environment, with exposure to environmental conditions that include working near and potentially caring for animals. Occasional automobile travel required. Must be able to work overtime, evenings and weekends, as needed.
Please respond to Virtual Interview questions below, prior to applying on-line or submitting your resume for this positiion. All questions must be answered to be considered for this position.
The position requires a complete bacground check.